We understand the need for indie creatives to work within a budget. Most often, artists do not have a ton of money to throw at every aspect of their projects. Chances are you have created and edited as many angles of the project as possible. Low and behold, you still had to hire a professional for some of the moving parts. This is where it can get tricky. There is a plethora of services out there who offer the world but fall short on delivery, price gouge, or do not offer reliable customer support. I.E. some book cover services offer prefabricated covers for a premium, but you cannot customize it. Or even worse, you realize you need to get ahold of customer service only to be met with a brick wall.
We pride ourselves at not only providing quality services at a reasonable price, but stellar customer service. There is nothing worse than not being able to get ahold of a service provider when you need to. We are always available by email, social media, and by phone with service contract. We guarantee a reasonable response time because we understand how important your final product is to you. Our whole philosophy at Quillkeepers Press is "Reading between the lines, to make your words take flight", meaning we want your experience with us to be an enjoyable, reliable, and as stress-free as possible.
Our fees vary depending on the type of service, details, and time invested. For this reason, quotes will vary. Our time and work is valuable to us, and for this reason, you may be asked for a non-refundable retainer of up to 50 percent of the total quote at the time the agreement is signed and before work begins. Because charges vary from task to task and partner to partner, we ask that you do not discuss specific amounts with other potential partners/clients.
Additional fees may occur if services expand the parameters of the agreement. Including but not limited to time spent beyond the initial allotment or additional services are added. We will never tack on additional fees without discussing it with you and signing an additional agreement.
We reserve the right (as do you) to cancel any problematic working relationship. Of which, the retainer and any completed work up to that point is due.
We reserve the right to charge a "messy or rude partner" fee to services rendered. Everyone laughs at this clause until they find the charge on their bill. Bottom line is we are not robots, we are people and expect the same amount of respect that we give to our clients/partners in return.